Customer Experience Specialist

Warsaw, Masovian Voivodeship, Poland · Customer Experience


We’re seeking experienced and enthusiastic Customer Experience professionals to support, consult and delight users of our software products around the globe; Shedul, our award-winning business software for Salons and Spas, plus Fresha; our fast growing online booking platform for beauty and wellness services.

We are a global startup with offices in Europe and Dubai. Our high-traffic booking platforms have quickly become a game-changing industry leader, with users in over 120 countries. Our customers book millions of appointments monthly, with thousands of active users at any time.

This is a full-time, London based role and our new Customer Experience Specialist will be joining our rapidly growing co-working space, only 5 min away from Liverpool St Station.

If you are the kind of person that is always brings energy to your coworkers and clients, you are an English native speaker and you have a previous experience in Marketplace/SaaS or in the Beauty and Spa industry, and want to work in an innovative, ambitious and creative environment, working with the best clients and the best Beauty and Spa solutions, let's talk!


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Why us?

If you feel this job ad describes the company you want to work for, don't hesitate. We would love to speak with you. Team members who demonstrate exceptional results are rewarded with a fast-track career.

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