Customer Experience Specialist

London, England, United Kingdom · Customer Experience


We’re seeking experienced and enthusiastic Customer Experience professionals to support, consult and delight users of our software products around the globe; Shedul, our award-winning business software for Salons and Spas, plus Fresha; our fast growing online booking platform for beauty and wellness services.

We are a global startup with offices in Europe and Dubai. Our high-traffic booking platforms have quickly become a game-changing industry leader, with users in over 120 countries. Our customers book millions of appointments monthly, with thousands of active users at any time.

This is a full-time, London based role and our new Customer Experience Specialist will be one of the first team members to join our growing co-working space, only 5 min away from Liverpool St Station.

If you are the kind of person that is always a ray of sunshine to your coworkers and clients, you are an English native speaker and you want to work in an innovative, ambitious and creative environment, working with the best clients and the best Beauty and Spa solutions, let's talk!


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